Although we use our own drivers to deliver within a 20 mile radius of our shops, it maybe necessary to use a delivery partner or courier company. In all cases, we will do our best to ensure your flowers arrive in perfect condition.  On very rare occasions, flowers arrive at their destination damaged due to transportation.  If the recipient receives damaged flowers, please contact us immediately on 01252 842308 (as outlined in our Terms and Conditions) so that we can arrange one of the following:

  • A re-send on the next available delivery date.
  • A full refund.

Because of their perishable nature, flowers are non-returnable. This does not affect your statutory rights.

Prices for local deliveries are listed on this site but we are also part of the eflorist relay service which covers national and international deliveries.