| To ensure
that we can communicate effectively with both customers
and recipients, it is very important that you provide
accurate personal information.
We value your privacy and will never
lease, rent or sell your private information.
At the checkout, we ask for the following personal information:
- Customer email address –
we use this information in the event that we need
to make contact regarding any details of your order.
- Customer full name and address
– we use this information for credit card validation
and for direct mailing (if you have agreed to receipt
of these mailings).
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- Customer telephone number / mobile
number – we use this information to contact
customers in the event of problems with the order
such as payment failures or delivery problems and
for SMS updates where you have given your express
consent.
- Recipient full name and address
– we use this information in order to be able
to deliver the flowers you have ordered. It is vital
that the recipient's address is accurate and includes
a full postcode.
- Recipient telephone number –
we use this information to contact the recipient in
the event of a difficulty in delivering your order.
We will not contact the recipient under any other
circumstances.
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